Short-Term stays

For bookings made more than 7 days before guests arrive, we offer a 24-hour period from the time of booking during which you can cancel and receive a full refund.

After the 24-hour period, we refund 50% of the booking value, up to 14 days before guests arrive. If you cancel within 14 days of arrival, the booking is non-refundable.

Long-Term Stays

For stays of 30 nights or more, guests can cancel with more than 14 days notice prior to check-in and the first 15 nights are non-refundable. Less than 14 days notice before check-in and the first 30 booked days are non-refundable. Once in stay a guest may cancel at any time with 30 days notice and these 30 days are non-refundable.