These Terms & Conditions govern the use of the Tangerine website and the booking of accommodation and related services offered by Tangerine. By accessing our website or making a booking, you agree to be bound by these Terms & Conditions.

1. About Tangerine

Tangerine operates as a boutique hospitality and accommodation brand, offering curated stays and related guest services. References to “we”, “us”, or “our” refer to Tangerine.

2. Use of the Website

You agree to use this website only for lawful purposes and in a way that does not infringe the rights of others or restrict their use of the website.

We reserve the right to modify, suspend, or withdraw the website or any part of it at any time without notice.

3. Bookings

All bookings made through our website or associated booking platforms are subject to availability and confirmation.

A booking is considered confirmed only once you receive written confirmation from Tangerine or the relevant booking platform.

4. Prices and Payments

All prices are shown in the applicable currency and include the services stated at the time of booking unless otherwise specified.

Payment terms, including deposits, balance payments, and accepted payment methods, are displayed during the booking process.

We reserve the right to correct pricing errors or cancel bookings made at incorrect rates.

5. Cancellations and Refunds

Cancellation policies vary depending on the property, rate type, and booking platform.

The applicable cancellation policy will be clearly displayed at the time of booking and in your booking confirmation.

Refunds, if applicable, will be processed according to the cancellation terms agreed upon at the time of booking.

6. Check In and Check Out

Check in and check out times are specified in your booking confirmation.

Early check in or late check out requests are subject to availability and may incur additional charges.

7. Guest Responsibilities

Guests agree to:

• Provide accurate booking and identification information

• Respect the property, furnishings, and surrounding community

• Comply with house rules provided for each property

• Avoid excessive noise or disruptive behaviour

Guests may be held financially responsible for any damage, loss, or excessive cleaning required during their stay.

8. Maximum Occupancy

The maximum number of guests allowed is specified for each property. Exceeding this limit without prior approval may result in additional charges or immediate termination of the stay without refund.

9. Property Condition and Maintenance

We take reasonable steps to ensure properties are presented in good condition. However, minor issues or maintenance requirements may occur.

Guests must report any issues promptly so we can address them where possible.

10. Force Majeure

Tangerine shall not be liable for failure or delay in performing obligations due to events beyond our reasonable control, including but not limited to natural disasters, extreme weather, strikes, government restrictions, or utility failures.

11. Liability

To the fullest extent permitted by law, Tangerine shall not be liable for any indirect, incidental, or consequential losses arising from your stay or use of the website.

Nothing in these Terms & Conditions excludes or limits liability for death or personal injury caused by negligence, fraud, or any liability that cannot be excluded by law.

12. Personal Belongings

Tangerine is not responsible for loss, theft, or damage to personal belongings left in the property or on the premises.

13. Third Party Services

We may recommend or facilitate third party services such as transfers, experiences, or activities. Tangerine is not responsible for the performance or actions of third party providers.

14. Privacy and Data Protection

Your use of our website and services is subject to our Privacy Policy and Cookies Policy, which explain how we collect and process personal data.

15. Intellectual Property

All content on this website, including text, images, logos, and branding, is the property of Tangerine or its licensors and may not be used without prior written permission.

16. Changes to These Terms

We may update these Terms & Conditions from time to time. Any changes will be effective once published on the website.

17. Governing Law

These Terms & Conditions are governed by and interpreted in accordance with the laws of the Republic of Cyprus.

18. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us using the official contact details provided on our website.